Front-of-house
Service Basics
Confidence-building fundamentals for new servers and hosts.
Course overview
What you'll get
Service isn't a personality — it's a repeatable set of moves. This course covers greeting, table management, upselling without being pushy, handling complaints, and running a section on a busy Saturday.
By the end, you'll be able to
- Greet, seat, and read a table correctly
- Upsell appetizers and wine without feeling slimy
- Handle a guest complaint so they come back
- Run a 6-top section during a rush without a ticket getting lost
Curriculum
Inside the course
5 easy-to-follow modules with automatic progress tracking.
- 01First impressions15 min
- 02Running a section25 min
- 03The art of the suggestive sell20 min
- 04Service recovery20 min
- 05Final assessment15 min
Get your whole team trained — fast.
Whether it's three new hires or thirty, you're set up in minutes. Add your staff, send the invites, and watch the completions roll in from one dashboard. No spreadsheets to chase, no one falling through the cracks.